Social Store by 3Dsellers

October 31, 2011 by

Social Store by 3Dsellers.com

The answers were provided by Shiran Kleiderman, co-founder 3DSellers.

1. What is the format that merchants can upload their product catalogs to their Facebook store?

Any eBay merchant can subscribe to “Social Store” via the eBay App Center. Social Store then takes the merchant’s eBay items and places them on a Facebook business / fan page.

2. Can this be an automated upload?

The process is automated. Moreover, the two stores (eBay and Facebook) are synced.

3. Do you give merchants the ability to run group offers from their Facebook store?

The current version of Social Store only embeds the different auction and fixed price eBay items on the merchant’s Facebook page.

4. Can stores be setup to enable shoppers to checkout within Facebook?

Not at this time, due to the fact that the actual buying is done on eBay.

5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

We offer customized services for the app. An eBay merchant can contact us and we’ll customize the process.

6. Is it possible to search the entire product catalog within Facebook?

Yes, this will be available in the next version of the app.

7. What is your pricing model?

The app is $0.95 per month. Customized white label services for external webstores start at a fixed price of $49.

8. Do you enable 3rd party integrations? For example Magento / e-Bay etc?

Yes, at the current time, the app is mainly for eBay merchants. Next versions will also support Amazon, Magento, etc.

9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.

The app displays “Like” buttons on each eBay item. Moreover, the app helps the merchant drive traffic from his Facebook page to eBay.

10. Do you offer any tools for merchants to promote their Facebook storefronts?

The merchant can share his Facebook page, this being a kind of business card.

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StoreYa

July 31, 2011 by

The answers were provided by Eyal Reich, COO, StoreYa.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?

    Merchants can upload products to their store using API, CSV or manually.

  2. Can this be an automated upload?

    If you use the API, the upload will be automated. If you use CSV uploading will be semi-automated. We also enable manual upload of products.

  3. Do you give merchants the ability to run group offers from their Facebook store?

    Merchants can offer discounts limited for Fans who “Like” their page.

  4. Can stores be setup to enable shoppers to checkout within Facebook?

    All transactions occur outside of Facebook.

  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

    Yes! We see this as an advantage for the web store to be able to use its secured checkout and control its transactions from its end.

  6. Is it possible to search the entire product catalog within Facebook?

    Yes. We offer that kind of search as well as filters by categories and/ or prices.

  7. What is your pricing model?

    Early adapters who will join us during our Beta phase will be getting our service for free for as long as we run our Beta. Once notified that the Beta is over, everyone will be getting additional 30 days of free trial.
    After the free trial our monthly costs are going to vary according to store’s number of products:
    i.     $10 for a store of up to 500 products;
    ii.     $15 for a store of up to 1,000 products;
    iii.     $20 for a store of up to 5,000 products.
    iv.     More than 5,000 products – will be dealt with personally.

  8. Do you enable 3rd party integrations?  For example Magento / e-Bay etc?

    Yes! We enable Magento and are scheduled to offer more integrations shortly.

  9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.

    Users can comment, like, share and send any specific product or the entire store. We are seeing specific products becoming an additional wall with all the comments gained, which is, of course, the pure essence of F-Commerce – driving fans’ friends through their engagements.

  10. Do you offer any tools for merchants to promote their Facebook storefronts?

    We offer a unique marketing tool enabling merchants to target live potential customers from the entire Facebook network (and not just from their group of fans).

 

 

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Highwire

July 26, 2011 by

Highwire – Facebook Store

The answers were provided by Greg Sisung, CEO, Inkfrog.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?

    Uploading products to their facebook store is very easy. It’s done through an admin interface from inside their Highwire account. Once the products are uploaded and marked as active, they are automatically displayed in their Facebook store.

  2. Can this be an automated upload?

    Yes, our system allows for a CSV import of products which allow bulk uploads of products.

  3. Do you give merchants the ability to run group offers from their Facebook store?

    We currently do not support group offers, however we do offer discount codes etc. which customers can manage and offer discount codes.

  4. Can stores be setup to enable shoppers to checkout within Facebook?

    The checkout process is currently from a separate, dedicated checkout off of Facebook but users can add products to their cart and will be redirected only when ready to checkout.

  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

    Yes, our system allows a customer to be directed to a dedicated checkout or the customer can view the users web storefront.

  6. Is it possible to search the entire product catalog within Facebook?

    Yes, Highwire has a search feature that searches through the entire catalog of items.

  7. What is your pricing model?

    Facebook only stores are FREE — To add on a ‘web’ store the plans start at $19.95/mo, see http://www.highwire.com/pricing/

  8. Do you enable 3rd party integrations?  For example Magento / e-Bay etc?

    We hope to have this type of integration in a future release.

  9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.

    You can like the users Facebook Store, but we don’t have the option to like on a ‘per product’ basis.

  10. Do you offer any tools for merchants to promote their Facebook storefronts?

    Currently customers must promote their own Facebook stores, however we do offer many tools like Google Product Feeds to help sellers with their web stores.

 

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InstanteStore

July 26, 2011 by

InstanteStore – Facebook Store

The answers were provided by Lauren Green, InstanteStore.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?Since InstanteStore includes a full webstore in addition to the Facebook Store, our users can easily add their store products to their Facebook Store by selecting the different available criteria (eg. show on sale, new, products in a certain category or all products).
  2. Can this be an automated upload?Yes. It is automated. Once you’ve selected the criteria for adding products to your Facebook Store, any product added to your webstore will automatically appear in the Facebook Store if it matches the criteria you chose.
  3. Do you give merchants the ability to run group offers from their Facebook store?We currently don’t have that feature but that is something that we’re currently working on. It will be released as a free module upgrade in the very near future.
  4. Can stores be setup to enable shoppers to checkout within Facebook?Yes. Currently, the entire shopping process is done via Facebook from browsing, viewing items in their shopping cart and also checkout.
  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?Yes, our merchants can choose whether they want the shopping process to be within Facebook or redirected to their own webstore upon checkout.
  6. Is it possible to search the entire product catalog within Facebook?We’re currently completing the search feature for Facebook. So, in the very near future, visitors will be able to search through the entire product catalog via Facebook. As with our main InstanteStore solution, the Facebook Social Shop module is constantly being updated with new features.
  7. What is your pricing model?The “Social Shop” module is actually included free with the InstanteStore Shopping Cart Software service. The InstanteStore service lets you build a fully-featured webstore with advanced ecommerce functionality. The Social Shop module is just another part of InstanteStore. Pricing for the InstanteStore service with Social Shop module starts from only $19.97/month.
  8. Do you enable 3rd party integrations?  For example Magento/ e-Bay etc?We are already integrated with eBay to quickly post items for auction on eBay. That is done within InstanteStore itself. We’re currently integrated with quite a number of other 3rd party providers as well such as Quickbooks, Endicia for easy USPS shipping, StoneEdge and Doba drop shipping for quick & automated product sourcing and fulfillment.
  9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.Visitors can easily Share and Like any product in the catalog. We will be adding Facebook Commenting to this very shortly as well.
  10. Do you offer any tools for merchants to promote their Facebook storefronts?Yes. We provide an attractive “site seal” for our merchants to place on their webstore. The site seal will automatically link to their Facebook store.  In addition to that, we have a module that the merchant can configure to automatically post selected products to their Facebook page’s wall and also their own personal Facebook wall as well. Since posts to the Facebook Wall appears in fan’s news feed, this helps to promote the different products they can find in the merchant’s Facebook Store.

 

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Payvment

July 25, 2011 by

Payvment – Facebook Store

The answers were provided by a support representative at Payvment.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?

    Merchants can upload products to their store manually, using the CSV importer, or using our API.

  2. Can this be an automated upload?

    If you use the API, the upload will be automated. If you manually upload products or use our CSV importer the upload will not be automated.

  3. Do you give merchants the ability to run group offers from their Facebook store?

    Merchants have the ability to enable a storewide discount only for Fans who “Like” their page.

  4. Can stores be setup to enable shoppers to checkout within Facebook?

    All transactions occur within Facebook.

  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

    Currently, this is not available. All transactions occur within Facebook.

  6. Is it possible to search the entire product catalog within Facebook?

    Yes, when searching in the search bar, results are first returned from the merchant’s store if no results match then results will appear from across Facebook. When you launch a store, you join Payvment’s huge network of 60,000+ stores and get into our Facebook-wide shopping cart system.

  7. What is your pricing model?

    Payvment is completely free, we will not charge you any fees or take a cut of your sales to use our Facebook solution. Our goal is to develop the best social network shopping technology and with your feedback we can continue to improve. Launch a Facebook store now and it will remain free even after our public beta ends.

  8. Do you enable 3rd party integrations?  For example Magento / e-Bay etc?

    Currently, this is not available.

  9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.

    For example share/like/rate/comment etc. We offer in depth social integration. Users can share, email, tweet, like, and comment on products. Merchants can implement their Twitter feed and Facebook wall to their store. Customers have the ability to rate the buyers after a purchase is made.

  10. Do you offer any tools for merchants to promote their Facebook storefronts?

    Merchants can choose to have their products listed in the Shopping Mall on Facebook.

 

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Shop Igniter

July 25, 2011 by

Shop Igniter – Facebook Store

The answers were provided by Carrie Thomas, ShopIgniter.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?

    Products can be sourced into the ShopIgniter platform in a variety of format including our open API archetectuer, continuous CSV import, or through our manually by product.

  2. Can this be an automated upload?

    Yes, using our restful API a client can schedule automated uploads of products, products catagories, and content descriptions and swatches. Most of our clients use this format and sync orders out to their order management software using the same export API’s.

  3. Do you give merchants the ability to run group offers from their Facebook store?

    Yes. A primary driver and purpose of engaging with brands through social media is for special offers.  With our Social Promotion Engine brands or retailer can generate viral awareness and increase sales by implementing new retail models.  These models include promotional sales, including private sales, VIP sales, and time based sales (flash sales).  Incentive programs are flexible and defined by the retailer to be store wide, category, or product offerings, and can be used as part of incentive programs that allow your fans to earn store credits.

  4. Can stores be setup to enable shoppers to checkout within Facebook?

    Yes.  Up to 25% of a shopper’s online time is spent on Facebook so it makes sense for you to engage consumers and to sell on Facebook.  We provide a robust, full-featured channel, in-stream or in-tab,enabling full control of products, pricing, options within the Facebook and very soon on twittter.  Our customers have seem a decrease in cart abandonment and increased cart sizes when the transaction remains in Facebook.(when compared to their web store).

  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

    Yes. While the preference is to resolve the transaction where the social activity occurs we do support redirecting purchase activity back to the clients .com.

  6. Is it possible to search the entire product catalog within Facebook?

    Yes.  However, depending on the size of the product catalog this is not always recommended. With our in-stream purchase experience we allow our clients to curate products into the conversation and enable their fans to engage and purchase. If the client wants the full product catalog in-tab our platform supports an unlimited number of product types and items.

  7. What is your pricing model?

    We use a success based pricing model that allows us to share in the direct commerce outcomes (purchases) as well as the social results (shares, likes, review, rewards, coupons, etc.)

  8. Do you enable 3rd party integrations?  For example Magento / e-Bay etc?

    If the client is not looking to replatform their exisiting e-commerce system we are well positioned to support an integration through our API.

 

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SortPrice

July 24, 2011 by

SortPrice – Facebook Store

The answers were provided by Dave Felipe, Director of Communications, SortPrice.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?

    Any format – Our system can handle any type of file type or file structure.

  2. Can this be an automated upload?

    It can be processed daily and we will read and update the product information at least once a day.

  3. Do you give merchants the ability to run group offers from their Facebook store?

    Yes

  4. Can stores be setup to enable shoppers to checkout within Facebook?

    Yes.

  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

    Yes.

  6. Is it possible to search the entire product catalog within Facebook?

    Yes – Search & Category Browsing.

  7. What is your pricing model?

    Flat Rate unlimited clicks.

  8. Do you enable 3rd party integrations?  For example Magento / e-Bay etc?

    Work with Many shopping cart providers.

  9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.

    All.

  10. Do you offer any tools for merchants to promote their Facebook storefronts?

    Offer a wide range of Social tools for retailers to interact with Fans.

 

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Shoutlet

July 24, 2011 by

Shoutlet – Facebook Store

The answers were provided by Aaron Everson, COO Shoutlet via AtomicPR.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?

    Merchants provide a comma delimited or tab delimited file and host it in a secure location which is designated in their Shoutlet account.  Shoutlet pulls the information and displays it in their Facebook Shop & Share store.

  2. Can this be an automated upload?

    Yes, most merchants simply update their file.  Shoutlet reads the file multiple times a day and updates the product information the Facebook Shop & Share store.

  3. Do you give merchants the ability to run group offers from their Facebook store?

    Merchants have the ability to display a “sale” price on any number of items.

  4. Can stores be setup to enable shoppers to checkout within Facebook?

    No.  Currently, the Facebook products link directly to the product url at the merchant’s web site.  The benefit of designing it this way is that it makes it easier for brands to track sales, but still allows them the ability to know how much of their merchandise is being driven through Facebook commerce.

  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

    Shoppers are redirected to the merchants webstore upon clicking the “buy” link on any individual product.

  6. Is it possible to search the entire product catalog within Facebook?

    Yes, we provide full searching capabilities, along with the ability to establish categories for easy navigation.

  7. What is your pricing model?

    Shop & Share is included as part of standard Shoutlet license.  Prices start at $20,000/yr.

  8. Do you enable 3rd party integrations?  For example Magento / e-Bay etc?

    Not at this time.

  9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.

    Each product listing contains a button for shoppers to share the product to their Facebook page, along with 100+ other social destinations.   This gives the consumer the ability to share their shopping experience with their friends and make e-commerce truly interactive. For brands, this creates more potential sale opportunities and widens their target base for certain products.

  10. Do you offer any tools for merchants to promote their Facebook storefronts?

    Yes, Shoutlet is a full social media management software product.  It contains tools to build contests, web applications, Facebook pages, social CRM, and other forms of social publishing and engagement.

 

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Boosket

July 24, 2011 by

Boosket – Facebook Store

The answers were provided by Benjamin Boccara, co-founder and CMO, Boosket.

  1. What is the format that merchants can upload their product catalogs to their Facebook store?

    Merchants can upload their product via an xml feed, according to our API specs (http://app.boosket.com/api/index.html).

  2. Can this be an automated upload?

    This upload is only manual for our free accounts. A scheduled update can be available for our pro account.

  3. Do you give merchants the ability to run group offers from their Facebook store?

    We currently don’t offer this ability.

  4. Can stores be setup to enable shoppers to checkout within Facebook?

    We included the whole transaction funnel in Boosket (shopping cart, checkout, orders management, …), thanks to Paypal API Embedded Payment. It’s possible for our pro accounts to choose another payment solution (ex : ogone).

  5. Can stores be setup to enable shoppers to checkout and redirect to the merchants’ webstore?

    If the merchant doesn’t want to sell through facebook, he can redirect its visitors to its website when they click on a product.

  6. Is it possible to search the entire product catalog within Facebook?

    Each catalog is independent from the others.

  7. What is your pricing model?

    95% of merchants wishing to be present on Facebook should be happy with our regular plan : It’s totally free and you can use it right away via Facebook. It enables to create a standard three columns storefront, customize the layout, recruit fans by restricting the store access to your fans only and sell through the payment service Paypal. Our pro plan is based on an API which gives access to all the Boosket f-commerce mechanics, in a tailored application where a merchant will be able to control its store’s browsing and product discover experience. This plan price varies according to the needs.

  8. Do you enable 3rd party integrations?  For example Magento / e-Bay etc?

    We are currently working with prestashop (we released modules to ease the selection and upload of products from a merchant backoffice), some ecommerce solution (42stores) and some product feed dispatching startup (ex : beezup, shopping flux, izyflux)

  9. What is the level of social interaction on the product catalog? For example share/like/rate/comment etc.

    In our soon-to-be-released version of Boosket, we will have likes and comments (currently only share on shop and like on products).

  10. Do you offer any tools for merchants to promote their Facebook storefronts?

    We are Facebook Ads Api authorized developers. We will soon add the possibility for users to promote their shop with any of their products through facebook ad platform.

 

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Shopping Thing Brings eBay and Amazon to Facebook

July 20, 2011 by

New social shopping platform Shopping Thing is now enabling store holders of both Amazon and eBay to open a Facebook store using their existing store products.  Using the Shopping Thing application for Facebook, Amazon and eBay store holders, after following a simple process, can see their products listed directly on their Facebook fan pages.

ShoppingThing for Consumers comprises of the following:

  • Enabling consumers to find and shop from merchants in their area.
  • Explore over 75,000 merchants locally.
  • Support independent artisans and local merchants.

As f-Commerce begins to grow, more services are aiming at existing online stores in a bid to win their market share at this early stage.  Giving online stores the ability to transition into Facebook certainly increases the chances of winning the business.  Seamless transitions are always the preferred method, but right now there is no seamless technology that also incorporates the back end store management such as order processing and fulfillment.  These could be the additional factors that swing the balance of power and sway some of the bigger online stores to enter the social marketplace.

 

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